Have a question? Find the answer in our FAQ's. If you have any questions regarding your exisiting order please contact us at the relevant store.
Place your dry cleaning or laundry in a bag ready to be collected. To ensure your order is processed correctly please write your name on a piece of paper and leave inside your laundry bag.
We currently deliver to company/business/public sector addresses in Wellington CBD, Lower Hutt CBD, Porirua CBD & Kapiti CBD.
Laundry or dry cleaning will be returned 48 hours after pickup. Pick up and delivery is weekdays and office hours only. Orders placed before 12pm will be collected on the same day and orders placed after 12pm will be picked up the following weekday morning. If your garment requires stain removal, repairs or any special treatment cleaning may take longer.
No, a new order would need to placed via our website.
We will determine whether an item will be laundered or dry cleaned. The majority of the time, clothing will be dry cleaned and household items will be laundered.
Orders for pick up can only be placed online. For any problems email us at orders@laundrydrop.co.nz
We have a number of cleaning facilities around Wellington.
All garments must be inspected before answering this question. We will let you know if we are unable to clean any items.
We will contact you directly and agree on an outcome that leaves both parties happy.
Not all stains can be removed.
All repairs turnaround will be completed within 5 working days.
Once your order is processed, our helpful delivery drivers will pick up your order. Pick up and delivery is weekdays and office hours only. Orders placed before 12pm will be collected on the same day and orders placed after 12pm will be picked up the following week day morning. Laundry or dry cleaning will be returned 48 hours after pickup. If your garment requires stain removal, repairs or any special treatment cleaning may take longer.
Laundry or dry cleaning will be returned 48 hours after pickup. Pick up and delivery is weekdays and office hours only. Orders placed before 12pm will be collected on the same day and orders placed after 12pm will be picked up the following week day morning. If your garment requires stain removal, repairs or any special treatment cleaning may take longer.
Yes, we reuse hangers.
Yes, contact our head office at Mall Dry Cleaning on Tory Street. Phone: (04) 384 6668 or Email: orders@laundrydrop.co.nz
Contact us via phone or email or re-order. Phone: (04) 384 6668 or Email: orders@laundrydrop.co.nz
Yes, contact our head office at Mall Dry Cleaning on Tory Street. Phone: (04) 384 6668 or Email: orders@laundrydrop.co.nz
You can contact us anytime between the hours of 8am and 6pm.
We offer a 2 day turnaround service for laundry and dry cleaning. If you have an urgent order please contact us before placing an order through the website. Phone: (04) 384 6668 or Email: info@laundrydrop.co.nz
Immediately after purchase.
With credit/debit card upon ordering.
Yes, there is a minimum order of $20 for customers in CBD zones and $50 for those in residential zones.
Please refer to our online store for pricing, there is no added charge for pick up and delivery.
Via phone or email at one of our stores.
Please contact our head office at Mall Dry Cleaning on Tory Street. Email: info@laundrydrop.co.nz